Lost, Stolen or Damaged — Which Route Applies?
Three different cases with different evidence requirements and official clocks. We confirm yours at the free pre-check, before any fee is discussed.
Lost Nigerian Passport UK
Evidence: UK police report with crime reference number, sworn affidavit of loss from a Commissioner for Oaths, two passport photos, NIN slip and identity evidence
Damaged Passport Replacement
Evidence: The damaged booklet itself, identity evidence, NIN slip, explanation of damage circumstances, two passport photos
Stolen Passport UK
Evidence: UK police crime report (not just loss report), case reference number, identity evidence, NIN slip, two passport photos, affidavit if required
What Our Lost Passport Support Includes
We are a private, independent support service. We do not issue passports, alter government records, reserve appointments or guarantee an outcome.
We distinguish lost, stolen, damaged and expired cases so you start from the correct official category — each has different evidence requirements and penalty structures.
Police report, affidavit or declaration, identity evidence and any surviving passport details — matched to your specific situation and the current official route.
Names, date of birth and passport details compared before the reissue route is prepared, preventing portal rejections from data mismatches.
A practical appointment-day checklist with document order, dress code and return-envelope specifications — no promise about appointment availability or government processing.
We confirm whether your case requires standard reissue, emergency travel document, or a full new application with additional security checks.
Lost passport administrative penalties explained and mapped to your case — we identify which charges apply before you pay anything.
How a Lost or Damaged Case Runs
Four stages, all remote until your one in-person appointment.
Tell us what happened
When the passport went missing or got damaged, and which identity documents you still have. We confirm the correct reissue category and an estimated timeline the same working day.
We list the documents for your case
You receive a written checklist of exactly what your category needs — police report, affidavit or declaration, identity proofs, photos — with the exact specification for each item.
We prepare the correct reissue application
We complete and submit the official application from your documents; you pay every government charge directly in your own name. We guide each step and confirm payment settlement before you book anything.
Your appointment-day checklist
We check your pack before the appointment and send a one-page checklist 48 hours before you attend — document order, dress code, return envelope. The official centre makes the final decision on your case.
Documents We May Need to Discuss
An initial checklist, not a guarantee of the authority's final requirements. We confirm the route after reviewing your circumstances.
- Any surviving Nigerian passport, copy or passport number
- NIN slip and a consistent proof of identity
- Police crime reference or report where applicable
- Sworn affidavit or loss declaration where the official route requires it
- Proof of address and evidence explaining the circumstances
- Official payment and appointment documents once generated
- Two recent passport-sized photographs meeting current specifications
Loss cases follow the same presentation rules — see the full Nigerian passport renewal requirements checklist.
Keep sensitive details out of first contact. Do not send full passport numbers, payment details, PINs or one-time codes in the form or first WhatsApp message. Start with a summary of the situation; we explain the next safe step.
Why Lost Passport Applications Get Refused
The six failure modes specific to lost or damaged cases — and exactly how each one is prevented.
Missing or incomplete police report
A lost or stolen passport requires a UK police report with a valid crime reference number. Missing this report or providing an incomplete one stops the application at reception.
Affidavit not properly sworn
An affidavit signed without a Commissioner for Oaths, or missing required declarations, is rejected as invalid evidence — wasting your visit and the appointment slot.
NIN details don't match identity evidence
When your NIN slip shows different names, date of birth, or spelling than your supporting identity documents, the portal validation fails and biometrics are refused.
Unpaid loss penalty fee
Lost passports carry an administrative penalty fee separate from the standard reissue charge. Missing this payment means no acknowledgment slip and no appointment booking.
Insufficient identity evidence
A single form of ID when multiple are required, or expired identity documents, causes the verification desk to refuse the application — even with a valid police report.
Wrong reissue category selected
Selecting 'standard renewal' when your case is actually 'lost with security checks' voids the application and forfeits the fee paid — the category cannot be changed after submission.
Questions About This Route
Plain answers — no promises, no shortcuts.
